WOW Awards
WOW Award Nominees Pt6
December 19, 2008 - 5:20 pm
MWB Business Exchange and our people are passionate about service. We strive to exceed the expectations of our clients and give their businesses the freedom to excel. That’s why we have introduced the WOW awards. The WOW awards enable our clients to recognise individuals who have excelled in our clients eyes. Here are a few examples of what they have said about our People:
Gurps from Liverpool Street - 55 Old Broad Street deserves The WOW Award because:
Gurps is always friendly and efficient and very professional. All the team are good at Old Broad St but I thought Gurps deserved a mention.
Nominated by Charlotte Jenson — December 19, 2008 at 3:45 pm
Ali Benson from Manchester King Street deserves The WOW Award because:
Another Starlet from MWB Manchester! Full of life and fun but always courteous, polite and hard-working. Definitely a ‘wow’ performance from Ali and all the team at MWB Manchester!
Nominated by Rishi Maudhub — December 19, 2008 at 3:43 pm
Nicola Carter from Baker Street deserves The WOW Award because:
I made the reservation with MWB Baker Street based purely on my interaction with Nicola. Her flexibility and attention went way beyond what I would expect even from an excellent service provider. The venue was excellent and food was great but it was the personal touches that made all of the difference. The clients that attended all commented on her friendly yet professional approach, no mean feat when they were a group from some of the best know customer experience organisations in the world. Thank you Nicola, I hope your efforts are recognised.
Nominated by Richard Nugent — December 19, 2008 at 3:41 pm
The entire team from Cavendish Square deserves The WOW Award because:
This whole group are a very cohesive unit and pay greatest attention to serving their clients. They are truly a professional and obliging bunch of young people, all happy and enthusiastic going about their work and providing a top class service.
Nominated by Silvana Allsopp — December 19, 2008 at 3:39 pm
Niki Felstead from Bristol Castlemead deserves The WOW Award because:
Always handles phone calls in an impeccable manner. The other day I had a client who was bemoaning something and Nikki managed to handle the call in a professional manner so when I had finished dealing with me they suggested that they had personally been very impressed by her service. I thought it was wise to pass this on in hope she receives some recognition for her outstanding service.
Nominated by Arron Berry — December 19, 2008 at 3:38 pm
Frank Venner from Fleet Street deserves The WOW Award because:
Frank is the type of person who goes above and beyond the call of duty to make sure that his clients’ get the best service possible.
He is professional, enthusiastic, sincere and above all a pleasure to deal with. Whenever I have a question or an issue I can go to Frank with absolute confidence that he will come back to me with a solution.
This guy demonstrates true service minded attitude- very impressed!
Nominated by Christine Price — December 19, 2008 at 3:36 pm
Judith, Vanessa & Jhonny from Cavendish Square deserves The WOW Award because:
Their constant smile whenver you ask for a service, whenever they put a call through to you. Always willing to help and go the extra mile which is very much appreciated. Keep going.
Nominated by Stephanie Bouhraoua — December 19, 2008 at 3:33 pm
Queenita, Marili, Janet from Canary Wharf deserves The WOW Award because:
The above mentioned persons are very helpful and professional at all times - going above and beyond to provide 1st class service to us as a client.
Nominated by Jason Rankin — December 19, 2008 at 3:31 pm
The entire staff from Cannon Street deserves The WOW Award because:
I would like to nominate the entire staff at MWB Cannon Street, my company requires very high standards at all times as it is such a fast paced business.
The staff at MWB are always helpful, friendly and responsive to my companies needs.
We recentley had an office change around and i really relied on the MWB staff to help me out with all aspects associated with the move.
I hope this high standard contiunes!
Nominated by Katy Gaul — December 17, 2008 at 3:47 pm
April Moore from Oxford Science Park deserves The WOW Award because:
I would like to nominate April for her efficiency, can do attitude and most of all her ability to make all her guests feel at ease. A couple of the delegates got called away to a teleconference during lunch and returned to find that lunch had finished. April went out of her way to ensure that further food was provided for these delegates and served up very professionally. April gives the impression that nothing is too much trouble for her and the team at Oxford Science Park.
The reception staff at this location are also very welcoming.
Our thanks are extended to the staff at this location for a successful meeting.
Nominated by Debbie Fury — December 17, 2008 at 1:48 pm
Bradley Cruz from 60 Cannon Street deserves The WOW Award because:
Many thanks to Bradley for helping us with the Chrismtas Party/Training Day event. He helped us to secure the best meeting room by working really hard to get it on the only date we could do it. As a result, the organisation of the rest of the event (flights and hotel) became easier because we had plenty of time. Thank you Bradley!
Nominated by Bradley Cruz — December 16, 2008 at 10:51 am
Myles Kaplan from 60 Cannon Street deserves The WOW Award because:
Myles changed the 60 Cannon Street beyond recognition. Sorted out the big problems of the past - security, lifts and staff motivation. He is helpful, reliable and approachable. I also would like to thank Bradley, Lenka and all other members of the team who were working beyond and above their tasks to ensure that our regional Christmas Party would be a successful event.
Nominated by Myles Kaplan — December 16, 2008 at 10:42 am
Jenny Jennott from Reading deserves The WOW Award because:
I have never experienced better client services in allthe offices I’ve visited. Jenny was both help and informative. She took the customer experience to another level….
Nominated by Roger Macnair — December 15, 2008 at 5:32 pm
Jennifer Jemmott from Reading deserves The WOW Award because:
On discovering me trying to start my car, Jennifer phoned around the different offices in the building to get me some jump leads
Nominated by Tim Rhodes — December 15, 2008 at 5:30 pm
The Team at 60 Cannon Street from 60 Cannon Street deserves The WOW Award because:
At 60 Cannon street, it is difficult to say who is in charge of what because the staff work seamlessly, as a team. Our meeting rooms were always set at precisely the time requested. 60 Cannon street also created a prestigious venue for our meetings.
I was priviledged to work with Bradley Cruz to make the arrangements from Lagos for our December meetings and was impressed by his courteous, friendly manner. He was always willing to help and clarify on any issue with several emails a day and with phone calls where necessary.
We would gladly recommend MWB to any client for good service and a great meeting room venue. Pricing might be a bit steep but it is the venue for the client who would not mind to pay a little more for quality service.
Nominated by Olubunmi Adeleye — December 12, 2008 at 3:57 pm
Judith from 33 CAVENDISH SQUARE deserves The WOW Award because:
EXCELLENT SERVICE
Nominated by EMMANUEL — December 12, 2008 at 12:07 pm
FRANKIE from 33 CAVENDISH SQUARE deserves The WOW Award because:
EXCELLENT SERVICE AND LEADERSHIP
Nominated by EMMANUEL — December 12, 2008 at 12:06 pm
MARIA from 33 CAVENDISH SQUARE deserves The WOW Award because:
EXCELLENT SERVICE ALWAYS PLEASANT AND HELPFUL
Nominated by EMMANUEL — December 12, 2008 at 12:05 pm
SOPHIA PHILLIPS from GUILDFORD deserves The WOW Award because:
Outstanding in service, always friendly and make everyone feel welcome.
Nominated by Julian Lisauskas — December 11, 2008 at 4:07 pm
The Team from Milton Keynes deserves The WOW Award because:
The whole team work in harmony to produce a service beyond compare, that enables my business to function efficiently. Always an extremely professional service, delivered in a cheerful manner, by smart and polite members of staff, for whom nothing is impossible.
Nominated by David Milligan — December 10, 2008 at 5:12 pm
Felicity Haynes from Baker Street deserves The WOW Award because:
I had a wardrobe crisis when my skirt split and Felicity helped me out immediately by sewing it up.
Felicity is also ALWAYS friendly, smiling and keen to assist. She is very efficient and a pleasure to work with, a real star!
Nominated by Aimee Withrington — December 10, 2008 at 2:50 pm
PILAR FROM RECEPTION from KINGLY STREET deserves The WOW Award because:
Very professional, friendly and attentive staff!!!
They are the best
Nominated by Miguel Janin — December 9, 2008 at 6:34 pm
Pilar and Vanessa on reception from Lasenby House deserves The WOW Award because:
Great customer service
Nominated by Ghazi — December 9, 2008 at 4:30 pm
Dolly from Baker St deserves The WOW Award because:
I would like to nominate dolly for a wow award - not for any specific event but for her constant good nature and helpful attitude. Dolly is always helpful and friendly and it is a pleasure to work with her.
Nominated by John Thirkell — December 9, 2008 at 4:00 pm
Lizi / Martin / Veronica / Queen / Gabriela from MWB Euston Fitzrovia deserves The WOW Award because:
I deal with Lizi, Martin, Veronica, Queen and Gabriela at MWB Euston on a daily basis and they are unfailingly polite, cheerful and helpful. They are such lovely people that coming to work is a pleasure and I know I can count on them to help if I have a problem. I wish them every success in these awards as they deserve it.
Nominated by Caroline — December 9, 2008 at 11:49 am
Jenny Jennott from Reading deserves The WOW Award because:
I have never experienced better client services in all the offices I’ve visited. Jenny was both help and informative. She took the customer experience to another level….
Nominated by Roger Macnair — December 5, 2008 at 4:20 pm
Jennifer Jemmott from Reading deserves The WOW Award because:
On discovering me trying to start my car, Jennifer phoned around the different offices in the building to get me some jump leads.
Nominated by Tim Rhodes — December 5, 2008 at 4:15 pm
Lenka and colleagues from 60 Cannon Street deserves The WOW Award because:
Our company has run training events at several venues over the years. This week we ran an event at 60 Cannon Street and plans changed at the last minute. Lenka and her colleagues responded to changes to room layout, delegate numbers and equipment with a positive, can-do attitude even though timescales were very short.
More important than this, I arrived wet and cold at the venue before daylight had broken and it was a huge lift to the spirits to find Lenka and her colleagues who were welcoming, responsive, loaded with common sense and possessing a great sense of humour. And having hot coffee to hand as well!
Nominated by Phil Steele — December 5, 2008 at 1:11 pm
Nicola Carter from Baker Street deserves The WOW Award because:
I would like to nominate Nicola for a Wow Award for her constant friendly and helpful outlook. We recently had a problem with the window not locking properly in our office which is on the ground floor. Because we were worried about security I called her and she came all the way from home at 10.00 pm to see to the window - more importantly, she did it with no complaints and a smile on her face. This is typical of her attitude and I believe she is a credit to any company.
Nominated by John Thirkell — December 4, 2008 at 5:57 pm
Amy Hennem from Guildford deserves The WOW Award because:
Amy is a great asset to the Guildford Office. She is polite, curteous and always got the time to say hello to passing clients. She’s smiley, friendly, professional and does a great job here.
If i had to sum her up in one word.. it would be.. WOW!
Nominated by Nick Hall — December 3, 2008 at 4:44 pm
Marion from Castlemead, Bristol deserves The WOW Award because:
Marion is a person who works very hard,
we don’t want her to loose as she might be scarred,
she is a girl who i highly regard,
make sure you see her to get a visiting card.
Between ten and eleven every day
she brings the post and always says ‘hey!’
lets hope she doesn’t ever go astray!
because now I’m writing a long essay.
She always has a big smile on her face
which makes me happy to work in this place
loosing her would be a huge disgrace
because Marion…your Ace!
Nominated by Sophie McDonnell — December 3, 2008 at 4:18 pm
Marion from MWB Castlemead, Bristol deserves The WOW Award because:
Marion is always cheerful, and always efficient, going out of her way to help. She is a credit to the MWB team at Castlemead in Bristol.
Nominated by Ciar Richardson — December 3, 2008 at 4:04 pm
Marion from Bristol deserves The WOW Award because:
Great efficient service
Nominated by John Collins — December 3, 2008 at 4:01 pm
Mark Shortland from MWB Bristol deserves The WOW Award because:
always very helpful and efficient
Nominated by S Worden — December 3, 2008 at 3:56 pm
Marion from MWB deserves The WOW Award because:
very helpful and always smiling and happy - brightens up the day!
Nominated by S Worden — December 3, 2008 at 3:55 pm
Marion & Nicky from Castlemead, Bristol deserves The WOW Award because:
They’re very helpful and always go out of their way to do what they can when we need anything.
Nominated by Alexia Pradel — December 3, 2008 at 3:54 pm
Marion from MWB Bristol deserves The WOW Award because:
The best receptionist that we ever had.
Nominated by Simon — December 3, 2008 at 3:47 pm
Marion from Castlemead, Bristol deserves The WOW Award because:
She always seems friendly, genuine and happy to help.
Nominated by Nicola Martin — December 3, 2008 at 3:46 pm
Bradley Cruz from 60 Cannon Street deserves The WOW Award because:
I felt compelled to write to you about the service we received from your staff when we hired the 60 Cannon Street facility earlier this month. We found Bradley and his staff to be just wonderful. They went out of their way to make sure that we were satisfied ahead of the event with all the last minute planning changes. Bradley came in early the morning of, very early I should add, to help us get things organized. And the service throughout was exceptional.
Aymar also most helpful.
We will pass on the good word, to fellow organizations that are interested in hosting such an event. And we will come back when we host one ourselves.
Nominated by Sami Mouaket — December 3, 2008 at 10:44 am
Hayley Taylor from Manchester Pall Mall deserves The WOW Award because:
Hayley is fantastic. The support she provides our company is excellent. First class!!
Nominated by Neil McKay — December 2, 2008 at 12:00 pm
Frankie Chrysanthou from 33 Cavendish Square deserves The WOW Award because:
all the staff at MWB exchange, 33 Cavendish Sq.London
Nominated by Skycouk.com — December 1, 2008 at 2:51 pm
Jhonny Salas from Cavendish Square deserves The WOW Award because:
Ever since we moved into Cavendish Square in October of this year, we have received excellent service from all of the team at MWB, but Jhonny has bought us little bundles of joy on a daily basis. He’s helped us set up our IT equipment (scrabbling around under the table and ruining his immaculate hair), he’s bought us chocolate treats on gloomy Fridays, he’s welcomed all of our clients in a professional and friendly manner and he always asks us how we are and makes us smile. If we had our own office we’d employ Jhonny just to keep us smiling every day.
Nominated by Katy Twyning — December 1, 2008 at 1:41 pm
Poly MacGechan from Holborn deserves The WOW Award because:
She is a well mannered lady who has a great character; she is very polite to all clients on arrival. When ever she’s needed she is always there to assist us with any queries we might have. For these reasons and a number of other reasons I want to recommend Poly for the wow award.
Nominated by Liam Johnston — November 28, 2008 at 5:00 pm
Frank Venner from Fleet Street deserves The WOW Award because:
Sarah Jooste and her team at fleet street are outstanding - my clients comment regularly on how diligent the team are.
Frank Venner epitomises quality in customer care
Nominated by stuart blake — November 28, 2008 at 4:39 pm
WOW Award Nominees Pt5
December 1, 2008 - 11:19 am
Cassandra and all the team from 53 Chandos Place deserves The WOW Award because:
All here at Logan Tod would like to say thanks to The guys here @ MWB. Cassandra, Louise, Antoinette, Tammy & Nathan for making our move here very easy and as stress free as possible and we have had no complaints to date. Their constant willingness to help and their polite manner makes it a pleasure to come in to work every morning!
Nominated by Eliza Mott-Mcginley — November 28, 2008 at 3:21 pm
Maria from Milton Keynes deserves The WOW Award because:
No specific story to report, but the staff at MWB are always cheerful and prepared to help! Nothing is ever too much trouble, organising meeting rooms at the last minute, doing lots of little jobs that take the pressure off me. They deserve a big thank you!
Nominated by Natasha Judge — November 28, 2008 at 3:16 pm
Queenita Obengdauda from Canary Wharf deserves The WOW Award because:
Great service, fantastic personality, always very pleasant - love her!!!!!
Nominated by Terry O’Neill — November 28, 2008 at 3:11 pm
Queenita Obengdauda from Canary Wharf deserves The WOW Award because:
She is very nice, always smiling and looking for making a pleasant stay for clients.
Nominated by Tania Gonzales — November 28, 2008 at 3:09 pm
Oxford Street deserves The WOW Award because:
I use MWB several times a year to conduct training classes for NBC Universal. We have many options of places we could go for our needs, but I will not look elsewhere because of the great service I always receive from the staff of 77 Oxford Street. They always go above and beyond for me and my course participants
In these tough economic times…customer service really makes or breaks a good business and I am always more than please when I am at MWB 77 Oxford.
Nominated by Sean Conley — November 28, 2008 at 3:01 pm
The entire staff from Oxford Street deserves The WOW Award because:
As always another great experience with MWB 77 Oxford Street. This time I had many senior level executives who participated in a leadership course. Many of the participants had additional needs like copies and meal requests while they were in class…the staff at MWB went above and beyond to help with these requests.
Thanks a bunch.
Nominated by Sean Conley — November 28, 2008 at 2:48 pm
Polyana MacGechan from Holborn deserves The WOW Award because:
I would like to recommend Polyana MacGechan for the wow award because she is very helpful, her telephone and customer service skills are great we always get a great feedback from our clients, she is very efficient whenever our company requires her assistance she never hesitate and she always go for that extra mile to provide an excellent service. In general the level of service at MWB in Holborn is excellent well done.
Nominated by Victor Morales — November 27, 2008 at 3:09 pm
April Moore from National Blood Service deserves The WOW Award because:
I wish to nominate April - following her very attentive customer service yesterday 26th Nov 08. Everything had been set up ready for the training session I was running, the facilities had been set up proficiently, she came through and explained how everything worked without prompting, and throughout the day nothing was too much trouble.
Just wish to acknowledge her positive attitude and helpfulness.
Nominated by Lynne Moulder — November 27, 2008 at 2:40 pm
Bradley Cruz from MWB Business Exchange, 60 Cannon Street deserves The WOW Award because:
I held an event at 60 Cannon Street on 16 October and Bradly, who was my main contact, was fantastically helpful. We had a few small issues upon arrival with the set-up, AV and internet access and Bradly was amasing. He was running around for me sorting everything out and no request or issue that I put to him was never a problems and was always sorted out. I was very impressed with his great custimer service and his felxibility.
I have since booked a further event at the venue on 3 December and once again Bradly has been fantastic. I have been for a number of visits to the venue for this event and once again nothing is to much trouble.
I can quite often be a fairly demanding client but this never seem to ruffle Bradley’s feathers.
Thank you for all of your assistance and I would recommend using 60 Cannon Street to anybody that asked about great venue’s in the area.
Kind Regards,
Nominated by Daniel Seaton — November 26, 2008 at 2:42 pm
Jacqui from Milton Keynes deserves The WOW Award because:
Id like to nominate Jacqui as she always provides great customer service. Nothing is ever to much trouble for her. She is always genuinely happy to help. She goes out of her way to make sure our office is happy.
Nominated by Karyn Sanders — November 21, 2008 at 9:47 pm
Alastair from Milton Keynes deserves The WOW Award because:
Extremely good customer service and extremely polite with a genuine interest in you everytime I’ve seen him.
Nominated by Victor Ramsey — November 21, 2008 at 5:00 pm
Alistair from Milton Keynes deserves The WOW Award because:
He is always really friendly and will help in any way possible. He goes out of his way and will go the “extra mile” whenever he can to make people’s days go that little bit better.
Nominated by Caroline Barber — November 21, 2008 at 4:53 pm
Maria from MWB Milton Keynes deserves The WOW Award because:
she always puts a smile on your face and will always help when she cna
Nominated by Claire Body — November 21, 2008 at 4:49 pm
Sharon Black from Pall Mall Court, Manchester deserves The WOW Award because:
Sharon is pretty much fantastic, great girl always smiling and very helpful.
Nominated by Michael Chike — November 21, 2008 at 1:39 pm
Daniel Hawkins from Victoria, London - Greycoat Place deserves The WOW Award because:
Daniel is always smiling, happy and enthusiastic about his job. While he is always willing to help today he went that “extra step” by noticing that we had light bulbs that needed replacing. The workman was here within 3 minutes. He offered a recycle bin for our paper and had it delivered within 5 minutes. When I then had a request for a desk pedestal he didn’t hesitate - it was delivered within 30 minutes.
Not only am I pleased with the level of service that Daniel delivers but he has a wonderful way of making everyone feel special.
Many thanks!!
Nominated by Gillian Melling — November 21, 2008 at 1:22 pm
April Moore from Oxford deserves The WOW Award because:
I would like to nominate April Moore for a ‘Wow’ award. April is always there for us when we need her most, and often goes the ‘extra mile’ to help - often beyond the call of duty…
April is always a friendly face in the office, someone who gets on with absolutely everyone, and who offers help to anyone who needs it. She has been a constant source of help to us here in Oxford.
I hope that you will seriously consider this nomination for someone who is 100% behind the team.
Nominated by Lydia Nicholls — November 21, 2008 at 12:44 pm
April Moore from Oxford Science Park deserves The WOW Award because:
Having left my glasses in an office at OSP, April went out of her way to ensure that I received them the next day, in Birmngham, in well-protected packaging.
Just another example of the fine service April provides.
Nominated by Pete Kostiuk — November 21, 2008 at 11:36 am
Sharon from King Street, Manchester deserves The WOW Award because:
We always enjoy the client breakfast mornings but today’s was lovely - Sharon was able to get Starbucks gift bags. These contained one of the cups/flasks, coffee beans, chocolate coins, sample book and a gift guide.
It has been like Christmas here in the office, everyone was really excited about their gift bags.
Its touches like this that makes this a lovely office to work in – MWB Manchester King Street deserve to win the Business Centre Of The Year :@)
Nominated by Laura Nicholson — November 21, 2008 at 10:21 am
Whole Team from MWB Milton Keynes deserves The WOW Award because:
I would like to nominate not just one person but the whole team. They are simply fantastic.
They provide an extremely high level, customer service all year round, but for a recent meeting they went above and beyone the call of duty. They knew that the meeting was extremely important for us and made sure everything was just perfect. They thought of every little detail and even provided a little extra.
They make you feel that nothing is too much trouble, always polite and friendly - service with a smile (you would never know if they are having a bad day!).
They work as a team and its great to know that they are there if needed. They are the A Team….
Nominated by Elise Le-Gry’s — November 20, 2008 at 12:35 pm
April Moore from Oxford deserves The WOW Award because:
April is a super star she always gives us the most fantastic service and is always happy to boeht think outssside the box and go the extra mile to help resolve any problems.
Nominated by sue Manton — November 20, 2008 at 9:25 am
Lisa Kilner from Quorum16 deserves The WOW Award because:
There is not a single incident that has prompted this recommendation; it is the continual high quality of service offered by Lisa Kilner and her team. SITS Group has occupied a 4 man office since June08 at Quorum 16. During this time there have been many incidents when we have raised last minute requests, or our clients have changed their requirements meaning meeting rooms and food requirements were altered at the last minute. In addition to this there has been two occasions whereby Lisa herself has attended the offices on a Saturday and one on a Sunday to provide ourselves access to computer rooms when moving our kit. On both occasions without question Lisa ensured that we were able to fulfil the tasks we needed to.
From the friendly reception services for ourselves and our clients, to the teams’ continued willingness to meet all of our (and other Quorum 16) clients requirements I feel that the team deserve a nomination for a WOW award.
Nominated by Russell Henderson — November 18, 2008 at 5:16 pm
Maria Wellings from Milton Keynes, Exchange House deserves The WOW Award because:
I have always found her to be very professional and always spends the time to speak to you and listens to what you have to say!!
She always makes our candidates feel welcome when they come into the reception area, and is 1st class!!
Nominated by Maria Strolia — November 18, 2008 at 2:29 pm
Andrea from Manchester South deserves The WOW Award because:
Andrea is always the one to help out, always cheerful and always maintained a high standard of professionalism where others lack. Andrea should be merited praise where it’s deserved!
Nominated by Simon — November 18, 2008 at 11:37 am
Andrea from Manchester South deserves The WOW Award because:
Andrea is always really helpful and friendly,nothing is ever a problem and she has a positive approach to any minor issues that may occur.
Nominated by Ian Torres — November 17, 2008 at 3:44 pm
Sharon and Angelo from Pall Mall Court, Manchester deserves The WOW Award because:
for coming to the rescue when I was late for a meeting and needed to get a package into the post before I left. They dropped what they were doing and found a solution to the problem I had, allowing me to leave the building knowing the package was in safe hands and would (and did) go in the post that evening. Excellent service - thank you.
Nominated by Stephen Gaunt — November 14, 2008 at 4:35 pm
WOW Award Nominees Pt4
November 14, 2008 - 5:10 pm
Jen Neale from Guildford deserves The WOW Award because:
I came into the building, cold from riding my motorcycle - and Jen so kindly offered to make me a cup of coffee - which I graciously accepted; Such attentiveness to my needs is admirable.
Nominated by Gavin Wallis — November 14, 2008 at 3:50 pm
Rhiannon Stranks from Oxford deserves The WOW Award because:
Rhiannon development has been sublime over the past year.
Nominated by Simon Pollard — November 14, 2008 at 3:48 pm
Hazel from Berkeley Street deserves The WOW Award because:
Just quite simply helpful, supportive and interested.
Offered to go the extra mile, if external resources were not acceptable and provide in house facilities.
Worked for the customer throughout
Showed interest and enthusiasm in her job, and in the customer service she gave.
First rate service.
Nominated by Mike Daniels — November 14, 2008 at 3:47 pm
Felicity Haines from Baker Street deserves The WOW Award because:
She is prompt with our answers etc.
Nominated by Terry Bellenie — November 14, 2008 at 3:45 pm
David Joseph from Milton Keynes deserves The WOW Award because:
Since our business moved in to the above mentioned address, we have always found David to be very professional and helpful. Each day we feel welcomed and David always ensures that our offices are met to the highest standards.
Nominated by Karen Parker — November 14, 2008 at 3:42 pm
Charlene and Kelly from Birmingham deserves The WOW Award because:
I have been arranging an event for charity through Alliance and Leicester. Frequently throughout the last few weeks I have had visitors to the building bringing cheques to pay for the tickets for the charity event. Both of the girls have been at the forefront in assisting and asking the appropriate questions needed of the visitors-Little stars they are!
Nominated by Lisa joyce — November 14, 2008 at 3:40 pm
Queenita Obengdauda from Canary Wharf deserves The WOW Award because:
We are in the Canary Wharf serviced office site of MWB and it has been a very pleasant experience for us, as the MWB Team at the 25 Canada SQ location are always happy and eager to help. Queenita in particular is always sorting out little issues for us and like to make sure we are a happy customer. She also helps in a very timely fashion and you can also have a laugh and a joke, as she has a very good sense of humour. Queenita never over steps the mark on the Joke front and always maintains a very professional approach to her work. We at RFlex think that she should really be nominated for the WOW award!!!
Nominated by Bradley Donkin — November 14, 2008 at 3:38 pm
Guildford deserves The WOW Award because:
I wish to nominate the staff at MWB Guildford for their services ‘above and beyond the call of duty’. We had to change our filing system to incorporate fire proof cabinets. These cabinets are large and extremely heavy. They were also delivered at short notice.
The staff at MWB could not have been more helpful. Within hours an engineer had visited to check the floor loading, and the staff ensured the delivery lorry had ample room to deliver the cabinets. The movement of the cabinets was tricky but the staff could not have been more helpful in making sure the operation went smoothly.
I would also like to add that the staff are always happy, friendly and approachable, which really gives an excellent impression to our clients, whether by telephone or personal visit to the office. The office services are always run incredibly efficiently demonstrating excellent centre management.
Nominated by Chris Baigent — November 14, 2008 at 2:08 pm
Felicity Haines from Baker Street deserves The WOW Award because:
Felicity is always ready with a smile and a laugh and we all feel that, when we ask her for something, it gets done quickly and with the minimum of fuss. She is a great person to have around and I have no hesitation in sponsoring her for a WOW award.
Nominated by John Thirkell — November 13, 2008 at 2:51 pm
Helga Kiraly from Canary Wharf deserves The WOW Award because:
Unfailingly helpful and efficient
Nominated by Fiona Gummerson — November 12, 2008 at 1:15 pm
Andrea from Trident One, deserves The WOW Award because:
Andrea always greets you with a smile and any request for help is no trouble. A little STAR.
Nominated by Ray — November 12, 2008 at 11:57 am
WOW Award Nominees Pt3
November 7, 2008 - 6:22 pm
Richard Homer from 55 Old Broad Street deserves The WOW Award because:
On joining Networkrail, I met Richard from day one from getting my security pass. From that moment nothing was too much or a problem for Richard he always has a smile on his face and his overall demeanour is good to have around. It must also be said that the whole team of girls that work here on the first floor that look after us at networkrail are very pleasant and always helpful. I have always said a manager is only as good as his team, but the two do go together and Richard is a great manager with a great team.
Nominated by Martin Goodwin-Grafton — November 7, 2008 at 5:09 pm
The MWB Team from Oxford deserves The WOW Award because:
The MWB support team here at John Eccles House are a real pleasure to work with. They are always friendly,professional and helpful. Nothing is too much trouble.
Nominated by David Dodds — November 7, 2008 at 5:05 pm
Hannah Whitewick from Staines deserves The WOW Award because:
Hannah very kindly took me home and went out of her way to do this. I was poorly whilst at work and had only public transport to get home and Hannah kindly helped out. She is also a very pleasant and helpful person to work with
Nominated by Carol Sutcliffe — November 7, 2008 at 5:03 pm
Anna Bourton from Oxford deserves The WOW Award because:
Above and beyond the call of duty.
Nominated by Don Maree — November 7, 2008 at 5:00 pm
Fiona Conway from Birmingham deserves The WOW Award because:
A very professional and well equiped meeting venue, excellent facilities and pleasant staff who were helpful and considerate.
Nominated by Gerry Byers — November 7, 2008 at 4:58 pm
Michiel Fortuin from Marble Arch Tower deserves The WOW Award because:
We use MWB ’s meeting rooms very often across the UK(week long courses), and always receive a great, outstanding customer service. We always receive very good feedback from our delegates as well.
Michiel Fortuin always go that extra step, very much appreciated by our organization
Nominated by Buke Soyusinmez — November 7, 2008 at 4:56 pm
Andrea from Trident One deserves The WOW Award because:
Andrea is always pleasant & helpful and deserves the WOW award
Nominated by Rob — November 7, 2008 at 9:35 am
Andrea from Trident One deserves The WOW Award because:
Andrea Greets us and our clients with a freindly smile. She is always very helpful and nothing is too much trouble to ensure a high level of service is delivered.
Nominated by Ben — November 7, 2008 at 9:32 am
Beth from Manchester South deserves The WOW Award because:
Beth is always really helpful and members of Intec who have come to visit have commented on how responsive she is.Always trys to sort out extra parking when needed.
Nominated by Ian Torres — November 6, 2008 at 12:33 pm
Nisha Harrisparsad from Hammersmith Grove deserves The WOW Award because:
Nisha & Team organized our office move and IT installment in a way I almost forgot BT existed. Well done!
Nominated by Tor Inge Vevatne — November 5, 2008 at 11:11 am
Meeting Venues - Victoria deserves The WOW Award because:
MWB Meeting Venues is the location of choice for the CIPS Event Services Group. As well as excellent service, attention to detail and nationwide coverage, the environment created by MWB provides the contemporary yet professional enviroment so important for the meetings we host.
Mark Budge, Chairman CIPS Event Services Group.
Nominated by Mark Budge — November 4, 2008 at 4:51 pm
Reception Staff from Staines deserves The WOW Award because:
Having worked in many serviced offices.
I have found all the reception staff without exception to be friendly and very professional.
This has come to light with numerous clients of mine mentioning this
and in my business first impressions go a long way.
MWB Staines certainly has the WOW factor.
Nominated by Simon handley — November 4, 2008 at 3:10 pm
Hayley Taylor from Manchester King Street deserves The WOW Award because:
Hayley’s quick thinking this morning regarding our unusually internet problem minimised our down time /any loss of business. She was efficient and helpful whilst assisting and advising our IT department.
She deserves a WOW award.
Thank you Hayley
Nominated by Laura Nicholson — November 3, 2008 at 11:24 am
Tracey Dawkins from 55 Old Broad Street deserves The WOW Award because:
Since moving into the 55 OBS site in January, Tracey has provided our team with excellent support with general services Always pleasant, friendly, efficient and quick to respond to any new requests for support.
Nominated by Doug Palmer — November 3, 2008 at 10:28 am
Lisa Kilner from Newcastle Q16, Balliol Business Park deserves The WOW Award because:
From moving into the building earlier this year Lisa has looked after us as clients very well.
She greets us in a friendly and positive manner at all times and resolves any issues that may arise efficiently and effectively.
She has also gone the extra mile supporting me as a stand alone Manager by talking through confidential situations with me to assist me personally when she had no need to in her role.
She is the key asset to this exchange and it would not be the same here without her.
It is evident when she is not here due to holidays or meetings. Her sparkle is missing.
Nominated by Hilda McManus — October 31, 2008 at 4:31 pm
WOW Award Nominees Pt2
October 31, 2008 - 5:43 pm
Justina Miseikyte from Old Broad Street deserves The WOW Award because:
For her polite and helpful personality.
Nominated by paul martin — October 31, 2008 at 3:40 pm
The Team from Hammersmith deserves The WOW Award because:
As a single-person company trying to launch into a competitive marketplace, there is a tremendous amount of work to be done, especially in terms of promotional mailings and administration.
The team at MWB Hammersmith is an absolute pleasure to deal with and have assisted me greatly, no matter how laborious or mundane the work that I need done may be – and always with a smile.
The MWB Hammersmith team creates a sense of community in the workplace, something I was fearful I would sorely miss when embarking on my own in a start-up venture.
Always available and prompt to respond, the level of professionalism and courtesy is exemplary.
Chocolates on Friday afternoon are the icing on the cake, although sometimes I feel it should be me offering chocolates to them as token of my appreciation!!
Thanks guys and keep up the great work, you really do make a difference.
Nominated by Steve Royle — October 31, 2008 at 3:20 pm
Marianne from Castlemead Bristol deserves The WOW Award because:
SHe is always so helpful, friendly and cheerful - generally a lovely lady!
Nominated by Roxanne Ratcliff — October 31, 2008 at 10:48 am
Mark Shortland from Bristol deserves The WOW Award because:
Mark always delivers excellent customer service.
Nominated by Joanna Watchman — October 31, 2008 at 10:26 am
Janet from Level 33, Canary Wharf deserves The WOW Award because:
Janet is always extremely helpful and cheerful. It’s certainly noticeable when she has a day off!
Nominated by Heather Kennedy — October 31, 2008 at 9:23 am
All Team from MWB Marble Arch deserves The WOW Award because:
We have a pleasure to nominate MWB team as we always had a greate support from them since last 10 years.
Gemma, Agata, Monica, Phil & Azem - They supported and helped us when we moved our office recently within Marble Arch- They have arranged everything in our new office within short period of time so that we could start working from the new office without any problem. I wanted to send some post out last week and it was 6 pm when I went downstairs and Azem stayed until 6 30 pm for franking. They are always helpful when we need them.
Best wishes - Navtam & Jinu
Nominated by Navtam & Jinu — October 30, 2008 at 4:24 pm
Carmen, Marianne et al on reception from MWB Castlemead, Bristol deserves The WOW Award because:
For always having a good supply of sweets on the desk to fill my face with.
xxx
Nominated by Ollie Navias — October 30, 2008 at 1:20 pm
Mark Shortland from MWB, Bristol deserves The WOW Award because:
Mark is always very friendly and helpful. He recently replaced some of my food that went missing in our communal fridge.
Nominated by Nicola Ubaldi — October 30, 2008 at 1:16 pm
Marianne from Bristol deserves The WOW Award because:
Recently when the heating kept going wrong she never gave up hastling the heating engineers and kept us informed of what was going on, nothing is ever too much trouble even when we are cold and moaning!!
Nominated by Claire nicholas — October 30, 2008 at 1:13 pm
Marion from Bristol deserves The WOW Award because:
This lady is an excellent member of staff that works for MWB. She always delivers my post to me with a smile, which brightens up my morning. She also takes deliveries for our company on reception when we are out of the office and lets us know that she has them. Marion is a joy to have around! Keep up the good work!
Nominated by raphael — October 30, 2008 at 12:23 pm
Carmen from Castlemead, Bristol deserves The WOW Award because:
Carmen has always been very friendly and helpful.
Nominated by Rachel Willis — October 30, 2008 at 12:12 pm
Carmen and Marion from Bristol, Castlemead deserves The WOW Award because:
They are the best two receptionists I have ever met. They consistently manage to be very welcoming and always have a smile for me.
It’s this sort of thing that makes coming to work so enjoyable and if you’re having a bad day they are always able to make it seem better.
Nominated by Malcolm Davies — October 30, 2008 at 11:49 am
The Team at Centurion House, Staines deserves The WOW Award because:
I’ve only been with Airlock Aviation for just over a month, but the MWB team have all been most welcoming and helpful. They are extremely polite and deal very courteously and efficiently with all who visit or telephone Centurion House.
Nominated by Helen Spittal — October 29, 2008 at 3:04 pm
Jagadish Kumar from Level33 - Canary Wharf, Wipro deserves The WOW Award because:
Nomination towards Customer Feedback (Level-33, Wipro Team)
Nominated by RK Varma — October 29, 2008 at 3:02 pm
Justina Miseikyte from 55 Old Broad Street deserves The WOW Award because:
Justina assisted the Network Rail Commercial team in preparing Period Reporting packs. Her assistance enabled the team to deliver the task on time.
Nominated by Carl Muchenagumbo — October 29, 2008 at 1:37 pm
All of the Oxford Team from Oxford deserves The WOW Award because:
I wish to nominate all of the Team in Oxford. They are always friendly, professional and extremely efficient. Nothing is too much trouble however ackward the request!
Nominated by Phillippa Wall — October 29, 2008 at 1:32 pm
Nazia from MWB Hammersmith Grove deserves The WOW Award because:
I think Nazia should win the WOW Award as she is always helpful and polite and it makes your day when you walk into the reception in the morning to see a happy smiling face to greet you. It’s not just me, all my colleagues will agree.
Nominated by Shantal — October 29, 2008 at 11:54 am
Carmen & Marion from MWB Castlemead Bristol deserves The WOW Award because:
The ladies on reception at our Bristol office are always very helpful with their support. One recent example is their help with a last-minute large mailout of promotional products - we needed all hands on deck to make sure the parcels made the post, with very little prior notice. They are always helpful and manage our requests well.
Nominated by Jo Scholz — October 29, 2008 at 11:50 am
Louise Keam from 53 Chandos Place deserves The WOW Award because:
I have had the great pleasure in working very closely with Louise on a day to day basis for the past year and think she is fantastic at her job. Whatever is happening in the building she is at the heart of it making sure everyone is happy.
Louise has helped us massively as we have just moved from Chandos Place to another MWB building in Floral Street. Louise volunteered to work on Saturday to make sure our move was as painless as possible and helped with the patching of the phone and data lines in the new office and transferring our IT infrastructure without any downtime. There is no way in this World that this could have happened without the help and expertise of Louise Keam she is just a fantastic asset to your company and deserves this award.
Nominated by Martyn Lowe — October 28, 2008 at 6:39 pm
Pollyanna from City Tower deserves The WOW Award because:
Pollyanna, is our lady who keeps the whole centre clean and tidy. She is excellent, happy and courteous and a pleasure to be around. I hope I have your name right as her english is limited but would like to recommend her for exceptional service. She keeps the tea points absolutely spotless and there is nothing she won’t do for you.
Carol Kavanagh-Hall
Commercial Director
MovePlan Ltd
Nominated by Carol Kavanagh-Hall — October 28, 2008 at 5:44 pm
Rhiannon Stranks from Oxford deserves The WOW Award because:
I wish to nominate Rhiannon. She is always helpful, polite and has a mature and professional approach to her work.
Nominated by Fiona Youell — October 28, 2008 at 5:00 pm
All of the team from Euston Fitzrovia deserves The WOW Award because:
I would like to nominate all of the team here as they are really helpful polite, and always have a smile on their faces, they are professsional, very accomodating to clients and always willing to go the extra mile. An absoloute pleasure to deal with daily.
Nominated by Chris Charalambous — October 28, 2008 at 2:37 pm
Sarah, Sharon, Hayley, Siobhan and Ali from Pall Mall Court, Manchester deserves The WOW Award because:
The employees I have nominated really work as ‘a team’ and go out of their way to ensure that our business receives first class treatment all the time.
They have a very ‘can do’ attitude which is refreshing to see and are genuinely happy to help.
Nominated by Stephen Gaunt — October 28, 2008 at 10:32 am
Juliana from Hammersmith Grove deserves The WOW Award because:
Juliana is always upbeat and friendly, nothing is ever too much effort and she always do it with a smile on her face. She has a nice word for everybody and you never see her without a smile on her face, she also has bountless energy
Nominated by Cindy — October 28, 2008 at 9:14 am
Beth from trident one trident business park deserves The WOW Award because:
nice person always says hello in the morning and is very polite and good with my clients
Nominated by eddie millward — October 28, 2008 at 8:52 am
Michelle (main office) from trident one trident business park deserves The WOW Award because:
Very polite and helpfull with any problems and always takes time to listen.
Nominated by Paul williams — October 28, 2008 at 8:49 am
The Team from Oxford deserves The WOW Award because:
I organise a lot of training through our company, and the staff at oxford make this a lot easier for me, by always finding somewhere to train customers of ours.
They greet our customers very well, and represent our company amazingly.
And are always polite!
Nominated by David — October 27, 2008 at 5:18 pm
Zara Khatun from 8 Duncannon Street - The Strand deserves The WOW Award because:
By knowing our business well Zara averted a very important parcel being returned to the deliverer by identifying similarities between our business name, the names of our employees and the incorrect delivery details. The items would have taken weeks to be retrieved.
Nominated by Alex Hodges — October 27, 2008 at 4:40 pm
Hayley from Pall Mall Court, Manchester deserves The WOW Award because:
Hayley has given us an excellent service today, she has been very helpful in helping us move and setlled into our new office.
Well done Hayley and keep up the excellent service.
Nominated by Alieu Hassan-King — October 27, 2008 at 4:23 pm
Rhiannon Stranks from Oxford deserves The WOW Award because:
Rhiannon is truely a star! She manages to balance a professional attitude, with amazing helpfulness, Cover for the centre manager in her absence, and still manages to find time to do a full time degree! She is an incredable asset to the Oxford branch.
Nominated by Stuart Watton — October 27, 2008 at 2:55 pm
April Moore and the Team from Oxford deserves The WOW Award because:
Hi
I would like to nominate Team Oxford for the customer service I always get when I walk through the door. They are always polite and make me feel like i am the most important client even though my company only have a virtual office with them.
My company have private and confidential parcels that have to be delivered and your staff understand my company and what needs to be done at all times.
Only recently April Moore looked after a very confidential parcel that was going to Italy. I was very nervous about this parcel being lost, she made sure that she tracked it all the way and went that extra mile by contacting the company for me by email and converting the message into Italian so that we did not loose anything in translation.
Thanks Team Oxford
Nominated by Amy Helm — October 27, 2008 at 2:32 pm
Heather Lewis from Manchester deserves The WOW Award because:
I think Heather deserves to win the WOW Award because she is always cheerful, happy to help and has a lovely smile.
Janice
Nominated by Janice Warburton — October 27, 2008 at 12:38 pm
Beth Gardner from Manchester deserves The WOW Award because:
Beth is so happy and every morning when i arrive at work she always has a cheeky smile, “EVEN ON A MONDAY!!!”.
Donna
xxx
Nominated by Donna Symonds — October 27, 2008 at 12:30 pm
Heather Lewis from Manchester deserves The WOW Award because:
Heather deserves to win the Wow Award becouse she is lovely and is always very pleasant. Hse is always very happy.
Rashid Ahmed
Nominated by Rashid Ahmed — October 27, 2008 at 12:26 pm
Heather Lewis from MWB Manchester deserves The WOW Award because:
I think Heather deserves not just the WOW Award but a medal, she is always so cheerful and always has a smile. She will go out of her way to help you. She is the nicest person i have ever met and HG Care love her very much. Thank you Heather for all your help and support, you are FLIPPIN GREAT!!!
Donna
XXX
Nominated by Donna Symonds — October 27, 2008 at 12:21 pm
All reception from Guildford deserves The WOW Award because:
Ongoing exceptional service. Helpful, Cheerful, always willing to go the extra mile - deserves recognition
Nominated by Juliet Barry — October 27, 2008 at 11:26 am
Sharon Black from MWB Business Centre Manchester King Street deserves The WOW Award because:
Sharon always greets myself and my staff with a cheer and succeeds in doing her utmost to ensure clients receive first class treatment all day everyday. Well done and keep up the good work!
Nominated by Rishi Maudhub — October 27, 2008 at 11:25 am
Tammy Tugwete & Antoinette Byfield from Chandos Place deserves The WOW Award because:
Tammy, and Antoinette Byfield (who I would also like to nominate if possible) work on the reception at our offices. They welcome me and all of our visitors with a nice genuine smile every morning and are always happy to do whatever we need. people calling into our office have commented on their polite telephone manner and professional welcome when they visit. They have made it clear that anything we need from them is no problem. They do photocopying for us, printing, help with any issues we have regarding the office and to think of all the offices in here they are trying to help at the same time - i think they are doing a fantastic job. I was late back to the office one day and needed some documents that urgently needed posting before 3 to be sent, I called the girls at reception and they suggested that if i email the documents to them and gave the address they would sort everything out for me. needless to say they done the job and it ensured a project we were working on carried on without any delay thanks to their help.
Nominated by Riccardo Di Lorenzo — October 27, 2008 at 11:23 am
The whole centre team from MWB Guildford deserves The WOW Award because:
EVERY DAY I COME INTO WORK AT THE BUSINESS EXCHANGE WHERE I OPERATE FROM. THE TEAM HERE ARE FABULOUS, THEY MAKE SURE MY CLIENTS ARE DEALTH WITH PROFESIONALLY AND MADE TO FEEL IMPORTANT, AS THEIR CLIENT NOTHING IS TOO MUCH TROUBLE AND I FEEL THAT ACHIEVING THIS ON A DAILY BASIS DESERVES A MENTION!
Nominated by Laura Wood — October 27, 2008 at 11:20 am
Rhiannon Stranks from Oxford deserves The WOW Award because:
We were having problems with our internet connection and Rhiannon went out of her way to help and resolve the problems.
Nominated by Mark Robinson — October 27, 2008 at 11:18 am
Janet from Canary Wharf deserves The WOW Award because:
The first day I met Janet, she brought in leftover sandwiches and a vegetable plate from lunch. Then it was chocolate on Friday. She really goes above and beyond the call of duty. Plus, she is great to chat with when you’re having a coffee break. If you’re ever in need of a pick-me-up, Janet’s right there with a kind word.
Nominated by Emily Hadley — October 27, 2008 at 11:16 am
Veronica Stewart from Euston Fitzrovia (Tottenham Court Road) deserves The WOW Award because:
Veronica is always welcoming, and happy to help. She is very professional when welcoming our clients and has an excellent telephone manner. We have only been in 85 Tottenham court road for about 4 weeks and we feel quite at home and that is down to your excellent staff.
Nominated by Ellen Kiely — October 27, 2008 at 11:14 am
Jess Groux & Philipa Hodgson from Maidenhead deserves The WOW Award because:
Jess & Philipa who work on the reception team are an absolute asset to MWB. Both my internal staff and external customers have been highly complimentary on the way they are forever courteous, helpful, highly professional and reliable in their reception responsibilities.
Nominated by Andy Turner — October 27, 2008 at 11:12 am
Justina Miseikyte from Liverpool Street deserves The WOW Award because:
I work on the first floor at Old Broad Street and am always met with a friendly smile and a very pleasant manner, She is always happy to help. overall she is very professional and would be an asset to any company.
Nominated by Wayne Burne — October 27, 2008 at 11:10 am
WOW Awards Nominees
October 24, 2008 - 12:10 pm
We have recieved the following WOW Award nominations for great customer service. For more infomations please visit www.thewowawards.co.uk:
Rhianna from MWB Oxford deserves The WOW Award because:
Not just for an exceptional one off experience of exemplary service - but for the much harder continual delivery of great service with a great positive attitude ….day in day out
Nominated by chris ward — October 23, 2008 at 5:38 pm
Frank Venner from MWB Fleet Street deserves The WOW Award because:
Frank epitomises everything that is good about customer care. He genuinely cares that his customers experience first class service. He instinctively understands that when the pressure is on, we need a positive reaction. Recently, when a meeting room I had booked was unavailable, he immediately secured another, adding free refreshments and personally ensured that my guests and I were comfortable. There are so many examples of outstanding service from Frank Venner over the past few years, I would be hard pushed to publish them all. Suffice it to say, that he is the very best person I have ever come across in any serviced office.
Nominated by Bridgette Cameron — October 22, 2008 at 1:44 pm
Entire team from MWB Canary Wharf deserves The WOW Award because:
I would like to nominate the entire MWB Team at Canary Wharf in the Citigroup building. Although I can’t pinpoint a specific case, they are friendly and assist with a smile every time.
Nominated by Tushar — October 22, 2008 at 12:10 pm
The team from MWB Canary Wharf deserves The WOW Award because:
The MWB team at Canary Wharf are always efficient, helpful and friendly. I can’t think of a specific example but they always go out of their way to provide exemplary customer service.
Nominated by Gemma Kopel — October 17, 2008 at 3:48 pm
Hannah Keough from MWB Maidenhead - Siena Court, The Broadway, Maidenhead, Berkshire, SL6 1NJ deserves The WOW Award because:
Mine is not so much a story but more recognition of Hannah’s excellent customer service. She has been here almost as long as the building has been standing and yet her positive attitude never falters. She is a true credit to MWB and is well liked by all of the clients in the building.
Nominated by Stuart Mills — October 16, 2008 at 2:40 pm
Alexandra Krausse from MWB Victoria 10 Greycoat Place Victoria London SW1P 1SB deserves The WOW Award because:
The Conference team was very attentive and the the lunch was GREAT !!
Nominated by Gajen Gajendra — October 16, 2008 at 2:33 pm
Melody Beauchamp from MWB Reading - Atlantic House, Imperial Way, Reading, RG2 0TD deserves The WOW Award because:
Provides a fantastic service to our company and confirms the reason we made a switch from Regus.
Nominated by Christopher Deane — October 16, 2008 at 2:31 pm
All the staff from MWB The Strand - Golden Cross House deserves The WOW Award because:
Ever since we moved into the serviced offices of MWB, the staff have gone out of their way to be helpful. They are always polite and curteous and nothing is to hard for them to do.
Nominated by Abi Onatade — October 16, 2008 at 2:28 pm
Sam and Nick from MWB Holborn - 88 Kingsway, London WC2B 6AA deserves The WOW Award because:
My company used these serviced offices and the 16/06/08 was my first day. As I am registered disabled and rather unsteady on my legs, I missed the steps by the entrance and fell down heavily on my knees. Sam and Nick came straight to my aid and were very supportive and helpful, showing concern and care.
Nominated by Sydella Stagl-Franses — October 16, 2008 at 2:26 pm
Justina Miseikyte from MWB Liverpool Street deserves The WOW Award because:
Efficient, diligent and professionally friendly. Always goes that extra yard to get things done for he client.
Nominated by Adam Parsons — October 16, 2008 at 8:18 am
All the reception Staff from MWB Marble Arch Tower deserves The WOW Award because:
I would like to nomunate all the reception staff at Marble Arch Tower as we have just recently moved from the 3rd floor to the 1st floor, their very professional approached to their work and their keenness to help made the experience very easy. Their support continues as we settle into our new office space and no request is ignored. They all give a first class service
Nominated by Joanne Baines — October 14, 2008 at 1:06 pm
Louise Keam from MWB Chandos Place, Covent Garden, London deserves The WOW Award because:
Thank you for all your help and cheeriness everyday!
Nominated by Anna Paley-Smith — October 14, 2008 at 12:57 pm
Louise Keam from MWB Chandos Place deserves The WOW Award because:
I would like to nominate Louise for providing us with the most friendly, professional and efficient service. From the very first day of our company’s settling at Chandos Place I knew i could trust Louise with any issue or problem i’ve encountered or ask for advice and know that she will come back with a great solution. Louise has stayed with the Business Centre throughout the change in management and ownership, and although some employees have left since, fortunately, she is still here, greeting us every morning with her friendly smile. Louise is a true star and I would love her efforts to be acknowledged with the WOW award.
Nominated by Nadia Mykhaylyuk — October 10, 2008 at 12:57 pm
Maria from MWB Milton Keynes deserves The WOW Award because:
I’d like to nominate for recognition Maria for always being an utter joy, totally efficient and extremely customer focussed especially when we use meeting rooms.
Despite (and inspite of) the current “confusion” created by an obviously inadequate centrally-managed meeting room booking management system, without Maria, things would go very very wrong!
Every MWB centre should have a “Maria”…!.
Nominated by Andrew — October 10, 2008 at 12:52 pm
Louise from MWB Chandos Place deserves The WOW Award because:
Ever since I have moved into 53 Chandos place, Louise has always been helpful and knowledgable. She really knows her job and always has a smile for everyone!
Nominated by Matt Hancock — October 10, 2008 at 9:17 am
Justina Miseikyte from MWB Liverpool Street, London EC2P 2EE deserves The WOW Award because:
Justina always deals with our requests as promptly as is possible. Not only that, Justina does so with good humour!!
Nominated by Scarlett Orridge-Curtis — October 10, 2008 at 9:11 am
All on reception from MWB Euston Fitzrovia - Tottenham Court Road deserves The WOW Award because:
They are always very positive. All our requests are acted on quickly. They are fun and helpful people. It is a pleasure to work along side them.
Nominated by Eleanor — October 10, 2008 at 8:26 am
Nathan / Louise / Cassandra from MWB Chandos Place deserves The WOW Award because:
Superior service day-in day-out.
Nominated by Conrad — October 9, 2008 at 3:49 pm
Ashley at MWB Regent Street deserves The WOW Award because:
Ashley provides a great service, is efficient and friendly with an equally good team of staff!
Nominated by Hannah Matta — October 9, 2008 at 8:16 am
Nat from MWB Baker Street deserves The WOW Award because:
For consistently offering a courteous , professional and above all freindly service . A credit to MWB
Nominated by Simon Edwards — October 8, 2008 at 8:32 am
Nat from MWB Baker Street deserves The WOW Award because:
Hi there - Nat has been extremely helpful to me over the past week.
I’ve joined Thomas Cook recently and she has been brilliant in helping me with minor issues whether it was setting the temperature in the room or letting me into my office space when I locked myself out (forgot the keycard in!).
Overall top performance, extremely friendly and helpful.
Cheers!
Nitesh
Nominated by Nitesh Kripalani — October 7, 2008 at 4:44 pm
Imelda Latigo from MWB Liverpool Street deserves The WOW Award because:
I would like to nominate Imelda for her constantly professional manner and warm, unique personality.
Nominated by Hanna — October 7, 2008 at 12:09 pm
Jannick from MWB Canary Wharf deserves The WOW Award because:
It was our first week on the new serviced office. Jannick made me and my colleagues feel at home. She was very courteous, showed me where everything was and treated us with respect.
Nominated by Philip — October 3, 2008 at 4:40 pm
Poliana Carvalho Poyares from MWB City Tower deserves The WOW Award because:
Excellent work. Very hard working and good aptitude.
Nominated by Pablo J. Ruiz Salas — October 2, 2008 at 3:09 pm
Poliana Carvalho Poyares from MWB City Tower deserves The WOW Award because:
She works very hard and she is effective.
Nominated by Javier Ruiz-Aparicio — October 2, 2008 at 3:08 pm
Hannah Keough from MWB Maidenhead deserves The WOW Award because:
It was difficult to single out one member of the fantastic MWB staff here in Maidenhead, but Hannah consistently exceeds what I would expect of good customer service. Nothing is ever too much trouble, she is super efficient and always gets the job done. There are many examples of how she is always helpful, but most recently I had a little trouble with invoicing following a booking I had made at MWB in Birmingham. Although I had made the booking myself with Birmingham, Hannah took ownership of the problem and dealt with it efficiently and resolved the issue for any further bookings we may make there. Hannah, Jessica Bradley and all of the staff here in MWB Maidenhead provide exemplary back up to our team here in Maidenhead and I think it would be difficult to find a similarily efficient friendly serviced office team!
Nominated by Shirley Chalmers — October 1, 2008 at 9:50 am
Melody Beauchamp from MWB Reading deserves The WOW Award because:
I would like to nominate Melody not for a single WOW event but for providing a continual level of “WOW” service over the years we have been at Reading. Continual “WOW” is so much better than a one off event. No matter what the problem she deals with it promptly, efficiently, with a smile and goes out of her way to ensure you get a resolution (whether its fixing a desk, sorting out the MWB IT, helping to plan our office layout, etc). Having worked in Customer Service for many years, I would not hesitate in having Melody as part of my team.
Nominated by Nick Cook — September 29, 2008 at 4:51 pm
Zhara Khatun from MWB The Strand deserves The WOW Award because:
I would like to nominate Zhara as she has provided me with excellent service whether it be faxing, sorting out the phones in the office or helping with guests.
Whats more she is always happy and smiling
She is a credit to the MWB Team.
Nominated by Paul Carmichael — September 26, 2008 at 9:55 am
Rebecca Moorhouse from MWB Soho Squaredeserves The WOW Award because:
After a bad experience at my previous centre I have been amazed by the difference at Soho.Becky is constantly on hand to help, is an excellent manager and works closely with her team who are all fab!.She cannot do enough to help, though to be honest every member of the team here from management through to the cleaners are brilliant at their jobs, always working hard to improve things, happy and friendly. What has particularly impressed me about Becky? She knows every client really well. If there is a problem in the building we are all Emailed immediately and given continous updates on progress.She is alway really friendly and happy and I think this shows in the team who are happy and motivated. She sometimes pops her head in, just to say hi and check everything is ok, and is constantly in touch with clients to check on their satisfaction with the service.Even phoned me one day when she knew I was really busy to see if she could get me some lunch while she was out - I call that going the extra mile!! Previously I was considering leaving MWB, but would stay here permanently due to the fantastic level of service I have received from everyone. I wish I could nominate everyone here because they are great!!!
Nominated by Claire Andrews — September 25, 2008 at 2:24 pm
Marcia from MWB The Strand deserves The WOW Award because:
Always friendly, helpful and great to have around
Nominated by Pietro Strada — September 23, 2008 at 8:54 am
Reception at MWB Nottingham deserves The WOW Award because:
Always a friendly face to warm you, always helpful and jolly.
Nominated by Sonia Hyden — September 15, 2008 at 2:17 pm