MWB Business Exchange and our people are passionate about service. We strive to exceed the expectations of our clients and give their businesses the freedom to excel. That’s why we have introduced The WOW awards. The WOW awards enable our clients to recognise individuals who have excelled in our clients eyes. Here are a few examples of what they have said about our People:

Claire Donaghy from Cannon Street
Always a great help
Nominated by Chris Kilborn
16:23:48 25/03/10

Myles Kaplan from Cannon Street
My colleague and myself find that all MWB staff at Cannon Street extremeely helpful and well mannered. it would seem rather churlish to nominate any particular member of the MWB team above anyone else as all of the team perform their duties to the highest degree, however we are nominating Myles because we believe that his stewardship justs tips the balance in his favour. Mike thomas
Nominated by Mike Thomas
15:29:39 25/03/10

Rif from MWB
I would like to nominate Rif for a wow award because of his excellent customer service and attention to Amec’s requirements. He always helps us with urgent needs and resolves them within minutes. Thanks to Rif, he is very customer focused and always goes the extra mile in order to keep us in high spirits. I also believe Rif is a vital member for MWB. Keep up the good work!
Nominated by Merisha Moncrieffe
16:59:21 24/03/10

Andrea Byrne from Manchester South
Since moving in to our new office we have naturally needed a bit of help in finding things, knowing where to park, who to see regarding different things etc. Andrea always has the answers for us and is a huge help whenever asked. Andrea has a wonderful attitude to her work and has helped us to feel comfortable and “at home” since day 1. Whoever employed Andrea, spotted a gifted individual who truely understands the meaning of good customer service.
Nominated by Barry Price
16:34:18 24/03/10

Ross Kerr from Other
I would like to nominate Ross Kerr for his help on a recent photo shoot. I run a design agency in Quorum 16 on the Quorum Business Park and was asked to direct a photo shoot for the Quorum Business Park. One the day of the shoot one of our models had to drop out and this left the shoot in doubt, with tight schedules to meet and budget requirements we had to make the shoot happen. After putting out a call for models needed urgently for a photo shoot on the business park Ross helped us out. Always keen to help out where he could and pose for shot after shot, Ross stayed with us until we had all the shots we needed, ensuring a successful job! Thanks Ross, job done, it’s a wrap!
Nominated by Andy Smith
19:29:49 23/03/10

Rif and Team at MWB from Other
Tottenham Court Rd, MWB
Nominated by Glenda O’Sullivan
13:20:35 23/03/10

Amel from Houndsditch
Amel is an outstanding person! she is always in a good mood and available to help if required! I always request she attend our conferences that we hold at MWB
Nominated by Conor Brennan
10:24:13 03/03/10

The Whole Team from Cavendish Square
We at Align Technology nominate the whole team for their exceptional performance. They are always reliable and always willing to help and go out of their way to fullfil any request. In the short space of time I have been here, they have always been approachable and professional. Keep up the good work. A very big thankyou. Nominated by Neena Dogra
Nominated by Neena Dogra
23:12:48 02/03/10

Nicola Tuckey from Bracknell
I wanted to have a couple of whiteboards installed in our new office. To save us the expense of buying new ones, Cheryl offered me some from previous customers. Nicola then took me to their storage area and let me choose a couple. As I was not sure of their sizes, Nicola went back and measured them for me. She also had them installed in the office. Once installed, she was a bit sorry that they needed cleaning. Cheryl and her team at MWB always go the extra mile to provide excellent customer service, and they always do it with a smile.
Nominated by Anne-Laure McLeman
17:00:31 02/03/10

Veronica from Euston Fitzrovia
I have used the Euston Fitzrovia venue four times now and received a high level of customer service from Veronica on every occasion. She deserves the recognition for her excellent skills which have guaranteed that I will use the venue again in future as well as recommend it to my colleagues.
Nominated by Crystal Layne
15:49:19 01/03/10

Maria & her team from Cavendish Square
Its very difficult to single out one person from our support team at Cavendish Square who deserves more praise than anyone else. We moved in recently and have had interaction with all members of Maria’s team and each of them was equally helpful in making our move-in a very positive experience. We’re glad we chose this center for the building and now we’re very happy we made the right decision based on the services from the people from MWB.
Nominated by Jason Currill
11:16:00 01/03/10

Hannah, Coral, Julia, Lisa, Betty from Staines
All of the centre staff have been extremely helpful and have gone above and beyond during my year in the offices. I especially think that the reception staff Coral, Julia and Lisa have been not only efficient but helpful and have very pleasant demeanours in everything that they do for us, the first impressions our clients get when visiting us are very important. I also want to say a big thanks to Betty and Hannah as they are able to deal with any situation with speed and efficiency. The team at Staines are wonderful and as a customer I would feel happy to recommend people to use the centre.
Nominated by Kelly Newell
10:40:55 01/03/10

MWB Business Exchange and our people are passionate about service. We strive to exceed the expectations of our clients and give their businesses the freedom to excel. That’s why we have introduced The WOW awards. The WOW awards enable our clients to recognise individuals who have excelled in our clients eyes. Here are a few examples of what they have said about our People:

Rif from Euston Fitzrovia
Rif untangled a year’s worth of room hire dates in a courteous, efficient and pleasant manner – made my life a lot easier. Thanks Rif.
Nominated by Muriel Gordon MBE
15:59:51 28/01/10

Rif from Euston Fitzrovia
Great service, always friendly and smiley!
Nominated by Valerie
13:01:53 28/01/10

Anna and team from Canary Wharf
The team at canary wharf are fantastic they are friendly helpfull and the will go beyond the call of dutie to help keep up the good work tea,
Nominated by David Freeman
12:24:12 28/01/10

April Moore from Oxford
I nominate April Moore for a ‘WOW’ for her excellent support with our meeting room requests, which are often at very short notice and involve additional IT/Telecom connections. April’s prompt response and flexibility is very much appreciated by Sucampo. Thanks very much…
Nominated by Bernice Charles
14:48:14 26/01/10

The Operations Team from Cannon Street
The Berkeley Street Operations Team has been professional, courteous and friendly at all times. We have been here since March 2009 and constantly giving the most demanding requests and they were all swiftly dealt with. It has been a very pleasant experience for us. Thank you.
Nominated by Suki Yamamoto
14:00:20 22/01/10

The Operations Team from Berkeley Street
The Berkeley Street Operations Team has been professional, courteous and friendly at all times. We have been here since March 2009 and constantly giving the most demanding requests and they were all swiftly dealt with. It has been a very pleasant experience for us. Thank you.
Nominated by Suki Yamamoto
13:57:27 22/01/10

Beth Gardner from Manchester South
Beth Gardner
Nominated by Elaine Pitt
10:56:25 22/01/10

Beth Gardner & Andrea Byrne from Manchester South
Thanks to Beth & Andrea for their assistance over the past 3 days. It is never an easy task when we decided to reshuffle the office moving 27 phone extensions and countless network ports but they do it without complaint, quickly and efficiently. Thanks girls!!
Nominated by Kate Weeks
10:32:57 22/01/10

Adam Calleja from Berkeley Street
I would like to say a big thank you to Adam Calleja who recently assisted us when we were looking to move offices. We visited a significant number of offices around Mayfair and spoke to several different serviced office providers. Adam took us to see a number of MWB offices which we were very impressed with. Adam put forward an attractive proposal for the Berkeley St. property, which we were tempted to accept, but in the end we decided to go for an office with more space over the superior location and services provided at 1 Berkeley St. The service we received from Adam and his team was exceptional. Nothing was too much trouble and they stood out head and shoulders above the competition. Next time we move offices, Adam will definitely be the first person we call.
Nominated by Anna Holburn
20:42:48 21/01/10

Rif from Euston Fitzrovia
Great customer service. He is a very helpful, polite and funny young man.
Nominated by Natasha Campbell
14:45:27 21/01/10

Beth Gardner from Manchester South
Beth is a very hardworking professional who is a credit to MWB.
Nominated by kash ali
14:33:44 21/01/10

Beth Gardner from Manchester South
Since moving in to the MWB Office, I have been very pleased with the excellent and cheerful support received from Beth Gardner.Recently, when the office was left unattended, Beth was happy to go and place our telephones on divert, which was a great help. Clearly Beth strives to be as helpful as she can and deserves our Wow award with hesitation. Mike Price
Nominated by Michael Price
14:09:51 21/01/10

Beth Gardner from Manchester South
For assisting us with our move within the building and sorting our IT equipment.
Nominated by Mark Holland
13:56:18 21/01/10

Beth Gardner from Cannon Street
Beth is always smiling, approachable and helpful. She makes sure we have supplies of caffeine and makes great coffee which sets off the day perfectly. I rate her very highly.
Nominated by Stella Ibitoye
13:53:21 21/01/10

Hecny from Manchester South
Beth Gardner recently overseen our Move from Ground to 2nd floor office. 10/10 in all areas of customer service/satisfaction.
Nominated by Andrew Smyth
13:05:06 21/01/10

Anna Kiorkian from Nottingham
Anna Kiorkian
Nominated by Cory Hamilton
16:00:35 19/01/10

Adam Anderson from Holborn
As a business owner I always find it a pleasure to deal with Sales people who are clearly interested in winning business, but are not prepared to push for a deal I am not comfortable with. Adam was a pleasure to deal with throughout the whole process, at no point did he try to convince me to move on any office I wasn’t happy with and I was continually left with the impression he did a lot of work behind the scenes to find the office that I eventually took. Adam managed the handover process to the staff that manage the center. It was very smooth and I have been in the office for a few weeks and couldn’t be happier.
Nominated by Barry Cranford
23:39:27 13/01/10

Paula Sparrow from Holborn
I have only just moved in to the MWB centre, but so far have found the service to be outstanding. Everything went exceptionally smoothly, the handover from ‘sales’ to actual office was great and Paula helped ensure that everything was up and running very quickly despite some initial technical problems. Thanks also to Sam and the rest of the team who have been very friendly and have taken every effort to ensure that I have settled into the office and the building very quickly. I’m looking forward to growing my business with MWB.
Nominated by Barry Cranford
22:55:40 07/01/10

Pilar Reyes from Liberty House – Regent Street
She is such a great employee, always helpful, always thinking ahead, and extremly thoughtful of other people’s feelings. She is the best at her job and always takes the time to help you out no matter what.
Nominated by Ruxandra Vitale
13:20:46 06/01/10

Veronica from Euston Fitzrovia
I don’t know where to begin. From the day that we moved in Veronica has been wonderful. When we need something done she is our first point of call as she always gets things done. From simple requests like faxing and scanning to random last minute requirements for translation she is always comes through for us. Aside from being so outstanding with requests she is ALWAYS happy and smiling; brightening the days of not only our staff members but our visitors as well. I can honestly say that Veronica is not just an asset to MWB, she is also a great asset to our company.
Nominated by Trisha Carmona
09:20:55 06/01/10

Staines reception Team (especially Betty Harper) from Staines
During the year at centurion house in Staines, the service has been flawless throughout. would recommend to anyone.
Nominated by Matthew Metcalfe
15:05:37 23/12/09

Dolly Garzon from Baker Street
I have been working at MWB for the past year and my time here has been made both enjoyable and professional because of Dolly. She has always been warm and friendly and very efficient at dealing with my clients.
Nominated by Sjanie Hugo
14:54:12 23/12/09

Dolly Garzon from Baker Street
Since I’ve worked here in the baker street office Dolly has been fantastic. Always smilling and greeting us when we come in to the building and cheering us up no matter what mood we ar in. Anytime we need anything from reception it always gets sorted out straight away and nothing is ever too much for her to do. I’ve never seen her not smilling or busy helping someone, whether it is us or another business. 11/10 for customer service
Nominated by Matt Fediw
14:52:29 23/12/09

Annia from Victoria
she is a very friendly person always positive, helpfull and the must important always smiling and that what we need as a customer
Nominated by Ali Bayan
15:01:11 21/12/09

MWB Business Exchange and our people are passionate about service. We strive to exceed the expectations of our clients and give their businesses the freedom to excel. That’s why we have introduced The WOW awards. The WOW awards enable our clients to recognise individuals who have excelled in our clients eyes. Here are a few examples of what they have said about our People:

Rovena & Renata from Canary Wharf
We held a mini conference in the Montreal & Toronto following on with a drinks reception in room 32. I take great pleasure in recommending the team, who did a great job by being very attentive to all our requests and making sure that all our conference needs were dealt with expeditiously on the day. Our conference was a resounding success and we take this opportunity to thank the team at MWB Canary Wharf for a job well done ! I would recommend this centre unreservedly….
Nominated by Gajen
11:40:17 04/12/09

Hannah from Maidenhead
Hannah always responds to my many last minute requests and somehow always manages to keep smiling – not sure how she manages it.
Nominated by Martin
11:37:03 04/12/09

Beth Gardner from Manchester South
Beth was very helpful in assisting us on our move to Trident 1. Gave us her time in educating us on telephone proceedures,and I feel you are very fortunate to have this person in your organisation. Kind Regards Steve Holden Business Development Manager
Nominated by Steve
11:33:03 04/12/09

Dolly from Baker Street
Always very helpful, courteous, and friendly. Any work we require is dealt with very efficiently.
Nominated by Peter Coates
13:16:01 03/12/09

Aggi from Cannon Street
Aggi is based at Kew Road Richnond meeting centre and we had facilities there on 30th November. We are London United Transport. Frm the very first discussions with Aggi he constanly gave the impression that he was in control of everything and our satisfaction was the most important thing to him. On arrival he personally escorted us to the venue rooms and explained everthing. He re-assured us of the details of our requirements by re-stating them to us on arrival and was there throughout the day to deliver whatever was required. The car parking was a problem on the day for our delegates as staff had taken most of the places and this had not been forseen due to difficult weather conditions. Aggi went outside the building to re-direct candidates who had been told to park at the venue to re-direct them. His level of customer service was over and above what was expected and I would use the facilities again because of this.
Nominated by janice moffett
16:56:38 02/12/09

Jo Turner from Cambridge
Joe exhibits the kind of work ethic and professionalism that one wishes were characteristic of us all. She is always happy to help out with anything you need no matter how big or small. She is always friendly, helpful and courteous . She is a credit to the company
Nominated by khatereh Zavareh
11:46:23 02/12/09

Mohammed Rahman from Old Marylebone Road
Old Marylebone Road. Winchester House. I would like to nominate Mohammed Rahman for his professionalism and high level of service he provides on a consistent basis without fail. My staff all appreciate his efforts and support. He represents MWB office extremely well and especially when I have visitors here in the building. He is a true asset to MWB! Tony Laskar on behalf of the Audience2Media Team!
Nominated by Tony Laskar
14:40:34 01/12/09

Dolly Garzon from Baker Street
Dolly has been always very friendly and helpful and has provided excellent service to myself and my colleagues on many occasions. Continued excellent customer service and always bright and cheerful. She is the best.
Nominated by Marco Monteforte
10:15:31 25/11/09

Aggy Neves from Richmond
service is always good when we first moved into the building there was no problem to big or small for him to help always very polite very efficient and good to talk to
Nominated by Duncan Qiu
16:34:41 23/11/09

Aggy Neves from Richmond
Our Managing Director needed to move desk fairly urgently, so I needed Aggy’s help to set up Floorports, telephones etc at very short notice. Aggy was extremely busy when I made the request but he made the time to attend to our needs urgently and did a fantastic job getting everything set up. Our MD was literally able to sit at his new desk and have the same connectivity as he’d enjoyed before, crucial in a busy office environment. Aggy’s work was not only professional but also tied in with our business needs as he recognised the urgency, and acted immediately. This is just one example of many where he and the other MWB staff have gone over and above to provide excellent service.
Nominated by Rob Boulton
14:59:55 18/11/09

Hannah Pollock and team from Cannon Street
We’ve been here for 7 months and the service is faultless; all of the staff bend over backwards to make things as easy for us as possible, from colour printing to getting in 20 coffees with 5 minutes notice and always smiling. They are super lovely.
Nominated by Emma Friedlander
10:11:30 18/11/09

All Brighton MWB Staff from Brighton
We have two offices with MWB one in London and our Main one in Brighton, I felt the need to nominate Brighton due their excellent service and outstanding attention to detail. Nothing is too much trouble and it’s always done with utmost professionalism and and most importantly a smile. I think it’s always good to reward people when they have done a good job and the Brighton MWB team certainly have.
Nominated by Clare West
14:30:25 17/11/09

Aggy Neves from Richmond
Our Managing Director needed to move desk fairly urgently, so I needed Aggy’s help to set up Floorports, telephones etc at very short notice. Aggy was extremely busy when I made the request but he made the time to attend to our needs urgently and did a fantastic job getting everything set up. Our MD was literally able to sit at his new desk and have the same connectivity as he’d enjoyed before, crucial in a busy office environment. Aggy’s work was not only professional but also tied in with our business needs as he recognised the urgency, and acted immediately. This is just one example of many where he and the other MWB staff have gone over and above to provide excellent service.
Nominated by Rob Boulton
14:59:55 18/11/09

Hannah Pollock and team from Cannon Street
We’ve been here for 7 months and the service is faultless; all of the staff bend over backwards to make things as easy for us as possible, from colour printing to getting in 20 coffees with 5 minutes notice and always smiling. They are super lovely.
Nominated by Emma Friedlander
10:11:30 18/11/09

All Brighton MWB Staff from Other
We have two offices with MWB one in London and our Main one in Brighton, I felt the need to nominate Brighton due their excellent service and outstanding attention to detail. Nothing is too much trouble and it’s always done with utmost professionalism and and most importantly a smile. I think it’s always good to reward people when they have done a good job and the Brighton MWB team certainly have.
Nominated by Clare West
14:30:25 17/11/09

Emma
Emma continues to respond to any last minute requests that we ask of her – this is invaluable when you are working in a fast business such as our own.
Nominated by Martin James
17:17:28 30/10/09

Oksana Koshil
I had some serious problems with a courier who insisted they had dropped off all the parcels. This was untrue and with the help of Oksana we managed to get it sorted out. She was polite, firm but fair and saved me a lot of time and bother sorting this out for me. Time is money and she saved me lots.
Nominated by Nawaz Shah
17:15:24 30/10/09

The Operations Team – Brighton
I would like to nominate the whole of the Operations Team in Brighton for a WOW Award! I appreciate this may not be the norm but I can say, point blank, that each one of them is a credit to your organisation! Since our occupation in 2007, the whole team, without exception, have made us feel extremely welcome and has always gone above and beyond the call of duty to ensure our office runs as smoothly as possible. Sadly we (ICP Search) are leaving to take on a conventional office lease but I could not go without given the team our huge thanks! We are very sad to be leaving the team behind and wish we could take them all with us!! They are a real asset to your company and I cnnot recommend them highly enough!!
Nominated by Gary Peters
16:23:18 30/10/09

 The Reception Team
Very impressed with the Teams overall client and customer service
Nominated by Keith Jones
11:29:42 29/10/09

Beth Gardner
To thank Beth for assisting with yet another office move. Once again up and running in record time. Thanks Beth – your a star.
Nominated by Karl Lomas
15:51:12 27/10/09

Hannah Pollock
This person goes above and beyond the call of duty, she is always ready to help and nothing is too much. Although she is the regional manager of an office team, she is not averse to getting the job done by acting as part of the team, even if it is a demeaning task. She is always friendly and is never without her warm and constant smile of which makes it a pleasure to come into work, just to see her angelic beam. She is a credit to her company and her team.
Nominated by David Abbott
11:08:21 27/10/09

Hayley Taylor from Manchester deserves The WOW Award because:

We needed a lot of changes to the room and staff at the centre were very responsive and did it with good grace. Very impressed with the whole set up in Manchester.

Nominated by David Rowlands — October 2, 2009 at 11:47 am

Hayley Taylor & colleague from Pall Mall Court, Manchester deserves The WOW Award because:

We were brought in by the client to run a team-building session. Unfortunately, the client had not booked a spacious-enough room, but Hayley and her colleague did everything they could to make our session work. For exemple, they personally shifted superfluous furniture out of the room to create more space, and facilitated the removal all the chairs for part of the day. We were quite a demanding client, but nothing was too much trouble. The session was a great success in the end.
Also, Hayley has been really helpful in me retrieving my laptop bag, which I left.
All in all, a really positive experience of working at the centre.

Nominated by Jon Spencer — October 2, 2009 at 11:33 am

Team from Leeds deserves The WOW Award because:

At 5.50pm I realised it was my mother’s 82nd Birthday the very next day! By 6pm the team at Leeds had provided me with a Birthday card and it had also made it into the last post. The card was from personal stock they had.
This was service above and beyond the call of duty!!!

Nominated by Brendan Guilfoyle — October 1, 2009 at 11:24 am

Jeremy/Veronica/Joanna from MWB Euston Fitzrovia deserves The WOW Award because:

The standard of service from arrival to departure is second to none. As a trainer for one-off open courses the combination of making me feel welcome/an ‘insider’ with making my delegates feel really welcome and special is invaluable. Every aspect of support for my courses is fantastic and I really enjoy the friendly professionalism of the team.

Nominated by Joanna Gutmann — September 29, 2009 at 8:53 pm

Jeremy Gilbert from Euston Fitzrovia deserves The WOW Award because:

Jeremy recently organized a very important client seminar for us. We are a start up company and the event was designed to give approx 14 brand new clients the opportunity to see what we were about as a company and also our offerings. this involved quite a bit of logistics, not only refreshments but also setting up a wireless network for our guests to work on as part of an interactive demo.
the service we received from the team here was first class, they not only delivered what they said they would, but Jeremy’s involvement in the planning was crucial but also his input in the run up and during the event was exceptional. it’s fair to say that without Jeremy’s input our initial plans would have gone up in flames, but in the end we actually hosted an extremely successful event which made us look exceptional.
A survey of the attendees found that everybody rated the location as excellent or very good.

Nominated by stephen hughes — September 28, 2009 at 4:25 pm

all the stuff from tottenham court road deserves The WOW Award because:

I just want to say during my time here the last 6 months, I have had a pleasant customer service from all the employee at MWB. They have made me feel very welcome and have always been there to help out. From small things like scanning documents to help print colour copy documents within a tight deadline.
Thank you all for your support

Nominated by Anisa Siddikah — September 28, 2009 at 4:13 pm

Emma Sandford from Oxford deserves The WOW Award because:

I recently moved to a different office within the MWB building and Emma’s help was invaluable. She ensured that all the telephones and internet were moved when requested and was checking everything to the smallest detail. She even cleaned the tables and tambours so it was ready that day, before the cleaners came in. Emma always greets us with a smile and no task is too small for her to help us with.

Nominated by Gareth — September 28, 2009 at 3:46 pm