Step 1 - Role Analysis
The first step in any recruitment process is to identify the roles you need to fill. Think carefully about the skills you already have in current employees, and where there are any gaps. You should always align recruitment process to the business plan, focusing on the areas you are planning to expand.
You need to carefully define the role that is being recruited for and draft a job description that you will advertise. Keep this broad so that you don’t put off good candidates – think carefully about what skills, qualifications and experience are really necessary and what might simply be an added bonus. Remember that you can teach knowledge but not attitude.
It is also important to think about characteristics you want in the person who will join the firm – company culture is especially important to small businesses so be clear in your job description if things like teamwork, networking or willingness to travel are a large part of the role.


